Intake forms & RFIs

Intake forms let you collect information directly from your counterparties. This page is a short overview; a fuller walkthrough with screenshots is on the way.

An intake form is a customer-specific questionnaire — an RFI (Request for Information) — that you send to a counterparty so they can submit their own details. You'll reach for them when you need information straight from the source, for example:

• Onboarding a new counterparty and gathering their KYC (Know Your Customer) details.
• Event due diligence — collecting information from attendees or participants.
• Periodic reviews — refreshing what you hold on an existing counterparty.

How it works

1. Create a form for the information you need — either open (anyone with the link can submit) or invitation-only.
2. Send invitations to specific counterparties, individually or in bulk, and resend, revoke, or remind non-responders as needed.
3. Collect submissions. When a counterparty responds, their answers populate a profile and the profile is screened automatically.
4. Track responses with per-form submission and response-rate stats.

What just happened?

A submitted form doesn't just sit in an inbox — it creates or updates a profile and kicks off screening, so a counterparty's own answers feed straight into your compliance record.

This guide is brief

Intake-form management is feature- and permission-gated, so access varies by organization and role. We're expanding this guide with step-by-step screenshots — see the tracking issue.

What's next?

• Manage profiles — where submitted information lands.
• Review alerts — act on screening results from new submissions.